The conflict and communication activity book : 30 high-impact training exercises for adult learners.
Publication details: New York : AMACOM, 2003. Description: ix, 283 p. : ill. : 28 cmISBN: 0814471676Subject(s): Conflict management | Communication in organizations | Interpersonal communication | Conflict management | Communication in organizations | Interpersonal communicationDDC classification: LOC classification: NLM classification: W 578 WC 2008Summary: Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the ""My Workshop Starts in Five Minutes"" section to fully developed sessions, this book will be every educator's best friend." « Less| Item type | Current library | Call number | Status | Date due | Barcode |
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FNPH LIBRARY | W 578 WC 2008 (Browse shelf(Opens below)) | Available | 05021 | |
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Books
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FNPH LIBRARY | W 578 WC 2008 (Browse shelf(Opens below)) | Available | 05022 |
Includes index.
Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the ""My Workshop Starts in Five Minutes"" section to fully developed sessions, this book will be every educator's best friend."
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