The ABCs of effective feedback : a guide for caring professionals.
Publication details: San Francisco, Calif. : Jossey-Bass, 1998.Edition: 1st edDescription: xvi, 156 p. : ill. ; 24 cmISBN:- 0787910775
- W 21 RA 1998
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | FNPH LIBRARY | W 21 RA 1998 (Browse shelf(Opens below)) | Available | 04097 |
Includes index.
From Dilbert to Murphy Brown and most of today's workplace professionals in between everyone has a story to tell about facing performance reviews or feedback encounters with fear and trepidation. The ABCs of Effective Feedback dispels the negative assumptions about giving and receiving direct feedback and shows how to achieve personal and organizational excellence to ensure the delivery of quality patient care.
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