The ABCs of effective feedback :
Rubin, Irwin M.,
The ABCs of effective feedback : a guide for caring professionals. - 1st ed. - San Francisco, Calif. : Jossey-Bass, 1998. - xvi, 156 p. : ill. ; 24 cm.
Includes index.
From Dilbert to Murphy Brown and most of today's workplace professionals in between everyone has a story to tell about facing performance reviews or feedback encounters with fear and trepidation. The ABCs of Effective Feedback dispels the negative assumptions about giving and receiving direct feedback and shows how to achieve personal and organizational excellence to ensure the delivery of quality patient care.
0787910775
Medical personnel
Feedback (Psychology)
W 21 RA 1998
The ABCs of effective feedback : a guide for caring professionals. - 1st ed. - San Francisco, Calif. : Jossey-Bass, 1998. - xvi, 156 p. : ill. ; 24 cm.
Includes index.
From Dilbert to Murphy Brown and most of today's workplace professionals in between everyone has a story to tell about facing performance reviews or feedback encounters with fear and trepidation. The ABCs of Effective Feedback dispels the negative assumptions about giving and receiving direct feedback and shows how to achieve personal and organizational excellence to ensure the delivery of quality patient care.
0787910775
Medical personnel
Feedback (Psychology)
W 21 RA 1998