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Total quality management : the health care pioneers.

By: Contributor(s): Material type: TextTextPublication details: USA : American Hospital Publishing, 1992.Description: xvi, 388 p. : ill. ; 28 cmISBN:
  • 155648089X
Subject(s): NLM classification:
  • W 84.1 MT 1992
Summary: We were inspired to write this book because we believe that total quality management can do great things for health care if its power is harnessed. We are concerned, however, that even the best-intentioned organization too stumble through TQM, repeating the mistakes of other and ending up with a minimally effective effort.
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Books Books FNPH LIBRARY Non-fiction W 84.1 MT 1992 (Browse shelf(Opens below)) Available 00232

We were inspired to write this book because we believe that total quality management can do great things for health care if its power is harnessed. We are concerned, however, that even the best-intentioned organization too stumble through TQM, repeating the mistakes of other and ending up with a minimally effective effort.

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