Total quality management :
Melum, Mara Minerva.
Total quality management : the health care pioneers. - USA : American Hospital Publishing, 1992. - xvi, 388 p. : ill. ; 28 cm.
We were inspired to write this book because we believe that total quality management can do great things for health care if its power is harnessed. We are concerned, however, that even the best-intentioned organization too stumble through TQM, repeating the mistakes of other and ending up with a minimally effective effort.
155648089X
Health facilities
Quality management
Medical care
W 84.1 MT 1992
Total quality management : the health care pioneers. - USA : American Hospital Publishing, 1992. - xvi, 388 p. : ill. ; 28 cm.
We were inspired to write this book because we believe that total quality management can do great things for health care if its power is harnessed. We are concerned, however, that even the best-intentioned organization too stumble through TQM, repeating the mistakes of other and ending up with a minimally effective effort.
155648089X
Health facilities
Quality management
Medical care
W 84.1 MT 1992