Total quality management : the health care pioneers.
Material type: TextPublication details: USA : American Hospital Publishing, 1992.Description: xvi, 388 p. : ill. ; 28 cmISBN:- 155648089X
- W 84.1 MT 1992
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | FNPH LIBRARY | Non-fiction | W 84.1 MT 1992 (Browse shelf(Opens below)) | Available | 00232 |
We were inspired to write this book because we believe that total quality management can do great things for health care if its power is harnessed. We are concerned, however, that even the best-intentioned organization too stumble through TQM, repeating the mistakes of other and ending up with a minimally effective effort.
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