| 000 | 01256 a2200265 4500 | ||
|---|---|---|---|
| 999 |
_c2623 _d2623 |
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| 003 | OSt | ||
| 005 | 20191226215009.0 | ||
| 008 | |||
| 010 | _a | ||
| 020 | _a0787910775 | ||
| 050 | 0 | 0 | _a |
| 060 | _a W 21 RA 1998 | ||
| 100 | 1 | _aRubin, Irwin M., | |
| 245 | 1 | 4 |
_aThe ABCs of effective feedback : _ba guide for caring professionals. _c |
| 250 | _a1st ed. | ||
| 260 |
_aSan Francisco, Calif. : _bJossey-Bass, _c1998. |
||
| 300 |
_axvi, 156 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes index. | ||
| 520 | _aFrom Dilbert to Murphy Brown and most of today's workplace professionals in between everyone has a story to tell about facing performance reviews or feedback encounters with fear and trepidation. The ABCs of Effective Feedback dispels the negative assumptions about giving and receiving direct feedback and shows how to achieve personal and organizational excellence to ensure the delivery of quality patient care. | ||
| 650 | 0 | _aMedical personnel | |
| 650 | 0 | _aFeedback (Psychology) | |
| 700 | 1 | _aCampbell, Thomas J. | |
| 942 |
_2NLM _cBK |
||