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Increasing patient satisfaction : a guide for nurses.

by Messner, Roberta L | Lewis, Susan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Springer Pub. Co., 1996Availability: Items available for loan: FNPH LIBRARY (1)Call number: W 85 MI 1996.

Patient advocacy for health care quality : strategies for achieving patient-centered care.

by Earp, Jo Anne L | French, Elizabeth A | Gilkey, Melissa B.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Sudbury, Mass : Jones and Bartlett Pub. 2008Availability: Items available for loan: FNPH LIBRARY (1)Call number: W 85 EP 2008.

Essential readings in health policy and law.

by Teitelbaum, Joel Bern | Wilensky, Sara E.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Sudbury, Mass. : Jones and Bartlett Publishers, 2009Availability: Items available for loan: FNPH LIBRARY (2)Call number: WA 33 TE 2009 , ...

Encyclopedia of medical decision making.

by Kattan, Michael W | Cowen, Mark E.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : SAGE Publications, 2009Availability: Items available for loan: FNPH LIBRARY (1)Call number: WB 13 KE 2009.

Encyclopedia of medical decision making.

by Kattan, Michael W | Cowen, Mark E.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : SAGE Publications, 2009Availability: Items available for loan: FNPH LIBRARY (1)Call number: WB 13 KE 2009.

Quality improvement for mental health.

by Funk, Michelle | Saraceno, Benedetto | Lund, Crick | Ganju, Vijay.

Publication details: Geneva : World Health Organization, 2003Availability: Items available for loan: FNPH LIBRARY (2)Call number: WM 30 Q 2003, ...

Patient safety.

by Vincent, Charles.

Publication details: Chichester, West Sussex : Wiley-Blackwell, 2010Availability: Items available for loan: FNPH LIBRARY (1)Call number: W 84.41 VP 2010.

WHO qualityrights tool kit: assessing and improving quality and human rights in mental health and social care facilities.

Publication details: Geneva : World Health Organization, 2012Availability: Items available for loan: FNPH LIBRARY (1)Call number: WM 30 W 2012.

Evidence-based healthcare : how to make health policy and management decisions.

by Gray, J. A. Muir.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Edinburgh ; New York : Churchill Livingston, 2001Availability: Items available for loan: FNPH LIBRARY (1)Call number: WB 102 GE 2001.

Evidence-based healthcare : how to make health policy and management decisions.

by Gray, J. A. Muir.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Edinburgh ; New York : Churchill Livingston, 1997Availability: Items available for loan: FNPH LIBRARY (1)Call number: WB 102 GB 1997.

Managing health organizations for quality and performance.

by Fallon, L. Fleming | Begun, James W | Riley, William Joseph.

Material type: Text Text Publication details: Burlington, Mass. : Jones & Bartlett Learning, 2013Availability: Items available for loan: FNPH LIBRARY (1)Call number: WX 150.1 FM 2013.

The medical staff services handbook : fundamentals and beyond.

by Gassiot, Cindy A | Searcy, Vicki L | Giles, Christina W.

Edition: 2nd ed.Material type: Text Text Publication details: Sudbury, Mass. : Jones and Bartlett Publishers, 2011Availability: Items available for loan: FNPH LIBRARY (1)Call number: WX 203 GM 2011.

Managing geriatric health services.

by McDonnell, Alice.

Material type: Text Text Publication details: Burlington, Mass. : Jones & Bartlett Learning, 2013Availability: Items available for loan: FNPH LIBRARY (1)Call number: WT 31 MM 2013.

Medical quality management : theory and practice.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Sudbury, Mass. : Jones and Bartlett Publishers, 2010Availability: Items available for loan: FNPH LIBRARY (1).

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