TY - GEN AU - McLaughlin,Curtis P. AU - Johnson,Julie K. AU - Sollecito,William A. TI - Implementing continuous quality improvement in health care: a global casebook SN - 9780763795368 AV - U1 - PY - 2012/// CY - Sudbury, Mass. PB - Jones & Bartlett Learning KW - Medical care KW - Total quality management KW - Quality Assurance, Health Care KW - Delivery of Health Care KW - Organizational Case Studies N1 - Includes index ER -