TY  - BOOK
AU  - Melum, Mara Minerva.
AU  - Sinioris, Marie Kuchuris.
TI  - Total quality management: the health care pioneers
SN  - 155648089X
PY  - 1992///
CY  - USA
PB  - American Hospital Publishing
KW  - Health facilities
KW  - Quality management
KW  - Medical care
N2  - We were inspired to write this book because we believe that total quality management can do great things for health care if its power is harnessed. We are concerned, however, that even the best-intentioned  organization too stumble through TQM, repeating the mistakes of other and ending up with a minimally effective effort
ER  -