Chapman, Elwood N. Supervisor's survival kit . - 7th ed. - Upper Saddle River, N.J. : Prentice Hall, 1996. - ix, 277 p. ill. 26 cm. ISBN: 0134525256 LCCN: Subjects--Topical Terms: Supervision of employees.Personnel management. LC Class. No.: HF 5549 CS 1996 Dewey Class. No.: